Non-profit FAQ


#GivingTuesdayCLE is Cleveland’s local response to the global Giving Tuesday movement — a citywide celebration of generosity and volunteerism, bringing attention and support to local nonprofits while encouraging donors to “Give Where You Live!”

#GivingTuesdayCLE 2019 officially kicks off on Tuesday, November 19 and continues through 11:59 p.m. on Tuesday, December 3, 2019.

Always celebrated on the Tuesday following U.S. Thanksgiving holiday, Giving Tuesday is fueled by the power of social media and collaboration. Millions of people across the globe are inspired to show up and give back to causes and issues that matter to them. Our collective goal is to create a massive wave of generosity that lasts throughout the year and touches every person on the planet. 

When GivingTuesday launched in 2012, its founders believed that technology and social media could be used to make generosity go viral; that people fundamentally want to give and to talk about giving; and that the social sector had the capacity to show more innovative leadership, creativity, and collaboration. In just seven years, GivingTuesday has radically changed how we think about generosity and showed just how much power communities everywhere have to create change.

Eligible nonprofit partners must be a registered 501(c)(3) nonprofit organization headquartered or providing services in the greater Cleveland, Ohio area. Fiscal partnerships and fiscal sponsor agreements are acceptable if documentation is provided via email to

#GivingTuesdayCLE is an exciting way to reach new supporters and boost your other year-end fundraising activities. This unique opportunity provides the type of visibility and impact that only a city-wide effort can generate. To make the most of our collaboration, your organization should ensure that your profile is up-to-date on the site well ahead of #GivingTuesdayCLE and is custom-branded to tell your story. All nonprofit partners are invited to personalize and use any of the #GivingTuesday campaign materials (logos, video, etc.) which can be downloaded here. Our official partners at Good Cause Creative are also offering a FREE, professional edit of your “Giving Tuesday Story.”

Click here to fill out a brief form letting us know you want to join in the fun! Once your eligible nonprofit status has been verified, you will receive an email with a link to confirm your participation and set up your nonprofit’s #GivingTuesdayCLE page.

Our official partner Big River has donated the use of its online giving platform for nonprofits participating in #GivingTuesdayCLE. There is a small merchant processing fee (3.7% + $.20) associated with all donations. Donors are given the option to cover the fees, and a majority of them do. If your donors cover the processing fees, 100% of their online charitable gift will go to your organization. Proceeds from the sale of a #GivingTuesdayCLE GOOD hat ($25 each) made on your campaign page will result in a $15.25 donation to your organization. Each hat costs $8.60 to manufacture with a merchant processing fee of $1.15 per purchase.

Registration for #GivingTuesdayCLE will close November 15, 2019.

Yes, pending approval from existing administrators. All administrators will need to create a personal Big River profile using the link provided in your confirmation email. Every person who has administrative access will receive emails about updates to their page.

Organizations will receive all donations (less any processing fees) by Dec. 31, 2019. Deposits will be made via direct deposit as long as bank routing and account information has been provided and verified. 

All organizations that participate in #GivingTuesdayCLE will be able to access and download a CSV file of their donations via their administrative dashboard via Big River. The report is updated in real-time and will include the donor’s name and contact information. 

Join the global Giving Tuesday movement. Check out the helpful tips in their Nonprofit Toolkit and participate in a webinar or workshop! They provide resources and support to maximize your #GivingTuesdayCLE profile for Giving Tuesday and all the way through your year-end campaign. You can also receive a FREE, professional edit of your “Giving Tuesday Story” from our official partners at Good Cause Creative.

Anyone with a credit card or debit card may donate online once the campaign page is live.

Donations through the #GivingTuesdayCLE online portal to charitable nonprofit organizations are tax-deductible. Offline donations can also be mailed and manually entered. Please send checks made payable to the organization you wish to support. WISH Cleveland community campaign donations can be mailed to:

WISH Cleveland
20150 Lakeshore Blvd.
Euclid, OH 44123.

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications and notify you of future activities.

No. You do not need to create an account to make a donation. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.

Yes! Simply visit the donation page on your mobile device.

If you have a Donor Advised Fund at the Cleveland Foundation or another community fund, you can designate a donation to the #GivingTuesdayCLE community campaign. Contact your fund advisor and call 216-239-1818 or email for more information.

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